Returns & Refunds Policy

Privacy Policy

Effective Date: 1.5.2025

Shaabab is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

  • Personal Information: When you register, place an order, or contact us, we may collect your name, email address, shipping address, phone number, and payment information.
  • Non-Personal Information: Includes browser type, IP address, device type, and browsing behavior through cookies and analytics.

2. How We Use Your Information

We use the information to:

  • Process orders and deliver products.
  • Communicate with you about your order or account.
  • Improve our website and services.
  • Send marketing emails (only with your consent).

3. Cookies

We use cookies to enhance user experience and analyze website traffic. You can control cookies through your browser settings.

4. Data Protection

Your personal data is stored securely, and payment data is encrypted. We do not share or sell your personal information with third parties unless required by law.

5. Third-Party Services

Our site may link to or use services provided by third parties (e.g., payment gateways, shipping). These services have their own privacy policies.

6. Your Rights

You may request to access, update, or delete your personal data by contacting us at shaabab.bd@gmail.com

 

Return & Refund Policy

Effective Date: 1.5.2025

Thank you for shopping at Shaabab. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

  • Returns accepted within 3 days of delivery.
  • Item must be unused, unworn, unwashed, and in original packaging.
  • Receipt or proof of purchase is required.

2. Non-Returnable Items

  • Sale/discounted items
  • Custom-made or pre-order products
  • Accessories (for hygiene reasons)

3. Exchange Policy

  • Exchanges are subject to stock availability.
  • Customers are responsible for return shipping costs unless the item was defective.

4. Refunds

  • Once your return is received and inspected, we will notify you of the approval.
  • If approved, your refund will be processed within 5–10 business days via the original payment method.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours with photos and your order number.

Need Help?
Email: shaabab.bd@gmail.com
Phone: 1610683217